Returns, Refunds and Exchanges Policy

All items must be unused and in original packaging. 

Product must be returned within 30 days of purchase.

Return freight will be at purchasers expense.

How To Return An Item

1. Please email [email protected] to request a refund and we will assign you a return #.
2. Once you have obtained a Return number from us, mail your returned item to:
     Mississauga Hardware Centre
     Returns Department Return # 
     1270 Eglinton Avenue East
     Mississauga, Ontario L4W 1K8
3. Include in your package a signed letter stating the reason for your return and the original receipt.

Return Exceptions

Some items can not be returned if they are opened. These include all bubble packaged accessories as well as any gas powered or mud taping tools.

Merchandise that has been used, or altered will not be accepted for return or exchange.

Restocking Fee

All items are subject to a 5% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.