Inside Sales Representative – Construction Industry

Mississauga Hardware Centre Inc. is a builder and contractor supply company seeking a knowledgeable and enthusiastic candidate for an Inside Sales position at our Mississauga location.  Our products include power tools, hand tools, bulk and pneumatic fasteners, safety supplies and other construction related products. We pride ourselves on our employees, from our first-rate sales staff to our courteous drivers, and our continual commitment to our customers.

Responsibilities

· Responsible for counter sales; assisting in product sales for contractors and homeowners determining customer requirements in order to recommend specific products and solutions. 

· Assist in answering of phones and taking orders via phone as they are placed.

· Provide accurate information regarding availability of in-stock items and obtain accurate information from vendors relating to out of stock items and expected date of delivery.

· Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional sale items.

· Contact customer following sales to ensure ongoing customer satisfaction and help resolve any complaints.

Qualifications

• Knowledge of building supply industry/construction
• Minimum two years in similar position
• Experience and familiarity in internet based computer operating systems.  
• Technical expertise and familiarity of company products
• Wholesale distribution experienced preferred
• Problem-solving and analytical ability
• Accuracy and attention to detail
• Ability to multi-task and manage time effectively by adapting quickly to changing priorities

 Hours

Monday to Friday - 7AM to 5PM